Amplifon USA

Client Care Representative

CA-Vancouver,
4 days ago
Job ID
2017-2722
Category
Call Center

Overview

Do you have passion for helping people? Are you motivated, enthusiastic and have a drive to succeed? Do you want to work in a dynamic environment? Let us know about you!

Responsibilities

As a Client Care Representative you will:

  • Work in a fast paced environment, where you will be the initial point of contact for our customers,
  • Support the marketing group by making outbound calls, and receiving inbound calls from potential customers,
  • Perform a full range of services including answering questions, resolving concerns, gathering information, and scheduling appointments,
  • Be a part of a fun and dynamic work environment,
  • Have an opportunity to work part-time (30 hours/week).

Qualifications

  • High school diploma,
  • 1+ years of experience in sales or call center,
  • Excellent verbal and telephone communication skills,
  • Experience with Microsoft Excel and Word,
  • Strong interpersonal skills,
  • Advanced problem solving and organizational skills,
  • Ability to type while being on the phone,
  • Second language is a great advantage (Farsi, Cantonese, Punjabi etc.)
  • Healthcare industry experience is an advantage.

Miracle-Ear® welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

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