Amplifon USA

Patient Care Advocate- Plymouth, MN

Job Location US-MN-Plymouth
Posted Date 3 weeks ago(2/1/2018 4:58 PM)
Job ID
2018-2780
Category
Call Center

Overview

Amplifon Hearing Health Care is looking for someone who knows how to deliver a great customer experience that their grandparents would be proud of.

 

In this role, you’re going to help our existing clients search for an in-network provider of Hearing Health Care. Once a provider is found, you’ll set them up for their consultation and follow up after their visit.

 

Sounds easy, right?  That’s where your skills in building relationships, time management, and effective communication come in.

Responsibilities

You’ll have a habit of establishing friendly rapport with clients quickly by asking questions to understand their needs. By caring for the client with a strong attention to detail, you’ll present organized yet flexible options for them to receive remarkable hearing care.

 

Some other great abilities our advocates have are effective communication skills in listening, speaking clearly, and using every day language our clients can understand. In all honesty sometimes our clients may be upset, so keeping a calm demeanor when they are frustrated or even too chatty will get you further faster.

 

Qualifications

This role needs a team member who is profoundly positive with hands-on experience supporting customers. Knowing the ins and outs of problem resolution and/or public relations will give you a solid base to do your life’s best work with our team and our clients.

 

While this is a highlight of what you’ll do, what you’ll receive is pretty good too. Competitive compensation/benefits (Part Time & Full Time), medical device/healthcare experience, and an amazing team at your side makes Amplifon the best next step you’ll take.

 

Ready to Amplify Your Career? Apply now!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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