Amplifon USA

  • Director, Billing & Credentialing Operations

    Job Location US-MN-Minneapolis
    Posted Date 2 weeks ago(6/7/2018 6:01 PM)
    Job ID
  • Overview

    The value of our business is driven by the quality of our work. The Director of Billing & Credentialing role is the perfect opportunity to amplify your career if you have a passion for leading teams and upholding the integrity of hearing care professionals at Amplifon Hearing Health Care (AHHC).


    Amplifon Americas, the leader in global hearing care has a strong demand for diverse, authentic, creative, and dynamic talent. In this role, you’ll lead the strategic direction of all aspects of billing, credentialing, and financial management needs related to AHHC operations.


    You’ll leverage years of insurance experience to evaluate our current model, analyze and compare market best practices, and draft a plan to move us from current state to future focus. Your command of defining roles, timetables, and success metrics will be crucial as you elevate our platform to lead the industry. 


    Do you know NCQA requirements like the back of your hand? You’ll need to as you help our team gain higher-level knowledge of key quality standards that will bolster our network development efforts.


    Tap into your inner-visionary, see around corners, and prepare our team to leap into innovation mode. Combined with strong coaching skills, your passion for leading will strengthen team performance, drive sales at all levels of our organization, and help bring the gift of sound to millions of customers.



    Education and Experience Requirements:

    • Bachelor’s Degree in Health Services Administration or related business degree
    • 7-10 years’ experience, progressive responsibility in healthcare call center/billing/credentialing required
    • Automated systems experience preferred
    • 5 years’ experience with commercial/government health plans
    • Knowledge of National Committee for Quality Assurance, The Joint Commission, or Utilization Review Accreditation Commission policies and procedures
    • Training and Project Management experience required
    • Delegated credentialing and health plan contracting experience preferred
    • Worker’s Compensation and Call Center Leadership experience preferred


    Required Skills:

    • Business process re-design expertise and orientation including optimization of systems
    • Reporting, KPI’s, benchmarking to include metric development for staff
    • Ability to directly communicate with large insurance payers and manage vendor relationships
    • Demonstrated communication skills with all levels of leadership, vendors, providers, and clients
    • End-to-end claims processing knowledge
    • Must have experience with medical billing software
    • Excellent interpersonal, customer service, and organizational skills.


    While this is a highlight of what you’ll do, what you’ll get is pretty great too: 

    • Excellent compensation & benefits
    • Career path planning & mentorship opportunities
    • Award winning work/life balance
    • International business exposure
    • An amazing team of diverse colleagues and leaders


    We are moving!

    We are thrilled to announce a move to downtown Minneapolis to 5th Street Towers in Fall of 2018. This amazing building will offer collaborative spaces, an innovative work environment, and many amenities for all of our employees to enjoy.


    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.


    Ready to Amplify Your Career? Apply now…


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