Amplifon USA

  • Client Care Representative- Vancouver, BC

    Job Location CA-Vancouver,
    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    2018-3011
    Category
    Call Center
  • Overview

    Do you have passion for helping people? Are you motivated, enthusiastic and have a drive to succeed? Do you want to work in a dynamic environment? Let us know about you!

    Responsibilities

    As a Client Care Representative you will:

    • Work in a fast paced environment, where you will be the initial point of contact for our customers,
    • Support the marketing group by making outbound calls, and receiving inbound calls from potential customers,
    • Perform a full range of services including answering questions, resolving concerns, gathering information, and scheduling appointments,
    • Be a part of a fun and dynamic work environment,

    Qualifications

    • High school diploma,
    • 1+ years of experience in sales or call center,
    • Excellent verbal and telephone communication skills,
    • Experience with Microsoft Excel and Word,
    • Strong interpersonal skills,
    • Advanced problem solving and organizational skills,
    • Ability to type while being on the phone,
    • Second language is a great advantage (Farsi, Cantonese, Punjabi etc.)
    • Healthcare industry experience is an advantage.

    Miracle-Ear® welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

     

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